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Q1.  How do I get started with printing apparel or items?

Looking to print apparel or items? Start by checking out our service process. Browse through our popular styles on the CAHO website and prepare your artwork (see our design tips). Then leave the rest to our expert customization team (contact us)!

 

We recommend adding our official Line account — it's the easiest way to share files and chat remotely. Or drop by our store to explore even more apparel options and fabric selections. Mission: accomplished, the smart way!

Q2.  How much does it cost per piece? Is it cheaper if I order more?

At CAHO, we tailor each quote based on your specific needs — different design types (like line art, solid blocks, or photos) work best with different printing methods. Apparel style, fabric, and color will also affect pricing. And of course, the more you print, the better the deal!

Q3.  Why isn't there a price list on your website?

As mentioned above, every custom quote is crafted based on multiple factors — including garment material, intended use, graphic type, printing method, and turnaround time. For those unfamiliar with the production process, our experienced consultants are here to help clarify your needs and provide the best solution within your budget. It’s not that we lack pricing standards — we just believe in tailored, transparent service.

At CAHO, we specialize in custom printing and take pride in bringing your vision to life. For pricing inquiries, feel free to contact us directly. You can also see what our happy customers have made with us!

Q4.  Why can you print small quantities — even just one piece?

CAHO offers one of the lowest order minimums in the industry — you can print just one piece! For screen printing and embroidery, the minimum is just 10 items. We use top-tier equipment and eco-friendly inks that meet international standards, ensuring premium quality even for small orders. Driven by our passion for custom printing, we lower the barrier to entry because we believe personalization is a powerful way to express creativity and celebrate individuality.

Q5.  Can you mock up my design on a shirt or item so I can preview it?

Absolutely! Mockup previews are free. Once you've selected a style and provided your design file, our customization advisor will send you a mockup for review — perfect for final adjustments and confirmation. For details, please see our service process.

Q6.  Can you handle large quantity orders?

CAHO offers a full-service, one-stop printing solution — saving you time and money. Whether it’s 1 piece or 23,000,000, we’ve got you covered with consistent quality and efficiency. Yes, really. Let’s go! 😄

Q7.  Do you accept rush orders? How fast can they be done?

Yes, we do offer express and rush-order services — same-day pickup is even possible (depending on store workload). For full details, please see our express service. Nearly half of our orders are time-sensitive, so you can count on CAHO to deliver both speed and quality when it matters most.

Q8.  I’m not in Taipei — can I still place an order?

Absolutely! No matter where you are in Taiwan, you can follow our service process to complete your custom order. We recommend adding CAHO’s official LINE account to easily send design files and communicate. We can ship fitting samples, prototypes, and finished products anywhere in Taiwan.

Q9.  Can you print my hand-drawn artwork?

No problem! We’ll need to scan your artwork first (300 DPI resolution recommended) and convert it into a digital file. For best results, please draw on a clean white sheet (both sides blank) with clear linework. You’re welcome to provide the scan yourself, or visit our store and let our advisors help digitize your piece. A small fee may apply depending on complexity — but we’ll make sure your precious creation is print-ready and beautifully preserved.

Q10.  What do terms like background removal, vector, and 300DPI mean?

If you’re ready to bring your endless creativity to life through custom printing, these are key concepts worth exploring — and they might just spark even more inspiration along the way! Check out our design tips to get started.

Q11.  Do you offer free shipping?

“Free shipping” usually just means the shipping cost is built into the product price. At CAHO, we prefer to keep things transparent — so you can actually save more:

(1) Pick-up at our store is always free — and you get to inspect your finished product on the spot. Smart move!
(2) Delivery fees are calculated fairly based on weight and quantity. If you already work with a logistics provider, that’s even better!
(3) For urgent orders, we strongly recommend store pickup to avoid any delivery delays. It’s the most reliable way to get your order on time.

Q12.  What payment methods do you accept?

At CAHO, we accept payment by cash or bank transfer only. This helps you avoid extra processing fees from other payment methods — so you can get better quality for the same price. It’s one of our secrets to delivering premium results without unnecessary costs.

Q1.  What clothing options do you offer?

Please check out our recommended apparel options, or visit our store to see even more styles in person! We use high-quality garments and eco-friendly inks that are safe for adults, kids, and the environment. Our products are tested for durability and help ensure your custom prints last longer. Learn more about CAHO’s quality standards.

Q2.  Can I bring my own shirt to print?

Absolutely! CAHO offers a bring-your-own printing service. Click here for details.

Q3.  Do you have kids' or plus-size options?

Most of CAHO’s recommended best-selling styles include sizes from XS to 2XL, and some also offer children’s fits or extended sizes like 3XL and 5XL — making it easy to create something special for everyone in your family, friend group, or team. Click here to view our size guide.

Q4.  How do I know if the size fits?

As mentioned, CAHO provides easy-to-read size charts with measurements like chest width, shoulder width, body length, and sleeve length — so you can easily check if a style fits. You’re welcome to visit our store to try on samples, or we can ship fitting samples to you (additional fees apply - see next question for details).

Q5.  I’m not nearby — can I still try on sizes?

No problem! We offer a sample-fitting shipping service. You’ll just need to cover round-trip shipping, a refundable deposit (based on quantity), and a handling fee. Once we receive the samples back in good condition, your deposit will be fully refunded.

Q6.  Do you have sample prints? Where can designs be printed?

For print examples, please visit our Showcase Gallery – it’s sure to spark some creative ideas! Each sample image includes a label in the bottom-right corner showing the printing method used. Curious about each technique? Learn about different methods here, or contact our team for advice.

Q7.  Is it safe to wear custom-printed apparel?

CAHO uses internationally certified, eco-friendly, and non-toxic inks — safe for your skin and kind to the planet. Click here to see how we go the extra mile to ensure quality.

Q8.  Will the printed colors look exactly the same?

Color differences between what you see on screen and the final printed product are completely normal. Even the same ink may appear slightly different depending on fabric color, material, printing method, settings, or environmental factors like temperature and humidity. This is where CAHO’s expert craftsmanship shines — with years of hands-on experience, we use color calibration techniques tailored to each print method to minimize discrepancies. Our consistent quality has even earned praise from professionals like film crews and designers with high color accuracy demands.

Q9.  Can I machine wash printed shirts? Will they fade or shrink?

Every custom-made garment carries the heart and creativity of both its designer and maker — and deserves proper care. For full details, please refer to our laundry guide and label instructions. May your thoughtful gift and custom piece stay beautiful for years to come.

Q10.  Can each shirt have a different name or number?

Absolutely! CAHO regularly handles orders for class shirts, team jerseys, company uniforms, and other group apparel. If you need different names or numbers on each item, we simply charge a small, fair labor fee — we won’t treat each as a separate design.

Q1.  What types of items can be printed?

Check out our recommended best-selling gift items — perfect for company branding, event promotions, fan merchandise, or personalized keepsakes. All CAHO gift items are made in Taiwan and printed with high-quality eco-friendly inks, safe for both adults and children. Learn more about our quality standards here.

Q2.  Do you have sample prints? Where can designs be placed?

For print inspiration, visit our Showcase Gallery — we bet it’ll spark new ideas! Each image is labeled with the printing method used. Want to learn more? Explore different techniques here, or contact our expert team anytime.

Q3.  How should I clean and care for printed items? Will they fade?

Every custom gift item reflects the heartfelt creativity of its designer and maker — and deserves thoughtful care. For frequently used items like mugs, absorbent coasters, diatomaceous products, or canvas bags, please refer to the specific cleaning instructions. We hope your meaningful gift and custom creation stay beautiful for years to come.

Q1.  Can I bring my own clothes or items for printing?

Absolutely! CAHO offers bring-your-own printing services — we can print on clothing, bags, or fabric panels you provide. Click here for BYO guidelines.

Q2.  Can you make custom clothing or bags based on my pattern?

No problem! With a minimum order of 100 pieces, we can create custom patterns for your garments. You may provide your own patterns or modify one of CAHO’s in-house templates. Production typically takes 1–2 months, with expedited options available. We also offer sewing services for your brand’s woven or printed labels (for custom labels, see next question).

Q3.  Can you help me produce custom brand labels or tags?

Leave it to us! With a minimum of around 600–1000 pieces (depending on label size), we can help you produce custom printed or woven labels. Based in the trendsetting district of Ximending, CAHO is the trusted production partner for many emerging brands — from custom patterns to label creation and sewing, we’ve got it all covered.

Q1.  Can I return or exchange a custom item if I don’t like it?

Sorry, we don’t accept returns for custom-made products. Every item at CAHO is made-to-order based on your specific requests, so the standard 7-day return policy does not apply unless there is a product or printing defect. We treat every order with artisan-level care and craftsmanship — and we hope you value your one-of-a-kind creation just as much.

Q2.  What if my item is damaged or fades too quickly?

At CAHO, we care deeply about quality — often even more than our customers do — and we pay attention to every detail. If you have any concerns after receiving your order, please contact us within 5 business days of delivery. For more info, see our service process or refer to the next question about care instructions. (For BYO garments, please note that printing risk depends on the material and condition — see our BYO guidelines.)

Q3.  Do your printed items come with a warranty?

CAHO specializes in custom printing, and all materials we use are scientifically tested — and personally wear-tested — to ensure durability of prints and embroidery. However, because the lifespan of a custom item depends heavily on individual usage and washing habits, we are unable to offer a fixed warranty.